Once you are on the WEX website you will take the following steps to login:

• Click on the green “login” button located in the top right side of the website
• Next, click on the first select labeled: HSA, FSA, HRA & Commuter Login  
• New users: on the right hand side of the screen you will click on “New User” to set up your username and password
• Existing users: on the left hand side of the screen you can key in your user name and password and then click on the “login” button

To bypass listening to all call options for WEX you may do the following:

• To speak to a representative, please press 2.
• If you are a participant in a FSA, HSA, HRA, Transportation or Wellness account press or say 1.
• If you would like to hear the automated menu (no need to talk to a representative) select the following:
• To take advantage of our enhance account servicing options – press or say 1.
• If you are a participant in a FSA, HSA, HRA, Transportation or Wellness account press or say 1.

You will then be presented with an automated menu of options from which to make your selection.

You can setup automatic premium reimbursement by completing the WEX "Automatic Premium Reimbursement Request Form". Please complete and return the form to WEX as follows:

Mail:  PO Box 2926 ∙ Fargo, ND 58108-2926, or
Email:  forms@wexhealth.com, or
Fax: 866-451-3245.

WEX will mail a welcome packet to you in mid-December which will include information about how to access your new WEX HRA account online, how to download the mobile App and file claims.

Your Welcome Packet from WEX will include instructions; there are several ways to submit claims:

• Email, Fax or mail a paper “Out of Pocket Request Form” to WEX
• Login to WEX and submit a request online
• Use WEX mobile app to file a claim
• Use online bill pay to pay your provider directly from your HRA
• Email "Out of Pocket Request Form" to WEX forms@wexhealth.com

If you have not signed up for direct deposit online, you will receive a check in the mail.

Yes, however any premiums deducted from your paycheck must be paid for on an after-tax basis to be eligible for reimbursement from the HRA.

Yes, the spouse/partner you have when you retire will be eligible for coverage and the Caltech Defined Dollar Credit. If a retiree re-marries the new spouse can join the plan, but Caltech will not provide a Defined Dollar Credit toward the new spouse’s coverage.

Examples of eligible expenses for you and your eligible spouse may include:

• Medicare Part B premiums deducted from your Social Security check
• Prescription drug copays
• Medical copays
• Dental expenses (non-cosmetic)
• Vision expenses
• Hearing Aid expenses
• After tax health plan premiums deducted from a paycheck. IRS Regulations state that any premiums deducted from a paycheck must be paid for on an after-tax basis to be eligible for reimbursement from the HRA.

No, when defined dollar credits you receive through the HRA are used for out of pocket healthcare expenses, they are not taxable